You can find technical FAQ on the related wiki page.
If you have bought the game recently through our official retailers Nexway (from official site) or the Ubisoft Shop, it's probably due to a payment issue so you have to contact their support to the following adresses :
- For the Nexway Shop: http://us-maniaplanet.nexway.com/contact.html
- For the Ubisoft Shop : http://support.ubisoft.com
I forgot my password
You can generate a new password ingame by using the "I forgot my password" button. You can also do it from the Player Page by cliking on the link "Forgot your password?" on this page: http://player.maniaplanet.com
I forgot my login
You must contact the Ubisoft Support and give them all relevant informations (gamekey, mail attached to the account, copy of the order, ...) to this adress: http://support.ubisoft.com
I have forgotten or deleted my key, where i can retrieve it ?
To recover lost activation keys please contact your retailer, if you purchased through the ManiaPlanet site please contact them at http://support.gamesplanet.com/help.html. If you continue to have a problem please contact support and submit a question to retrieve your lost activation key. You must include your account details and e-mail address attached to the account.
I have lost my validation code
You can generate a new one on your Player Page on the following link: http://www.player.maniaplanet.com
NOTE: You need your key to generate a new validation code