Support
Contents |
Technical FAQ
You can find technical FAQ on the related wiki page.
Account support
The game said that my key is deactivated or that i'm not authorized to play to TrackMania² Canyon
If you have bought the game recently through our official retailers GamesPlanet (from official site) or the Ubisoft Shop, it's probably due to a payment issue so you have to contact their support to the following adresses :
- For GamesPlanet/Official site : support.maniaplanet.en@gamesplanet.com
- For the Ubisoft Shop : http://support.ubisoft.com
I forgot my password
You can generate a new password ingame by using the "I forgot my password" button. You can also do it from the Player Page by cliking on the link "Forgot your password?" on this page: http://player.maniaplanet.com
I forgot my login
You must contact the Ubisoft Support and give them all relevant informations (gamekey, mail attached to the account, copy of the order, ...) to this adress: http://support.ubisoft.com
I have forgotten or deleted my key, where i can retrieve it ?
You can retrieve your key by sending a ticket to the Ubisoft Support: http://support.ubisoft.com You can also contact the shop where you have bought the game to ask them to resend your mail order.
I have lost my validation code
Please refer to this page to generate a new validation code.
I want redownload the ManiaPlanet client
Please refer to this page to redownload the ManiaPlanet client.
